Kantaloupe Return Policy
At Kantaloupe Clothing we are proud to offer a 30-day (from receiving your order) money-back guarantee on every item we sell. This return policy protects you from a few issues:
- If your clothing arrives damaged or different from the item represented on the product page: reach out to us through our website contact page, email firstname.lastname@example.org, or dm us on social media. We will gladly take the item back and provide a full refund.
-If your clothing never arrives, reach out to us through our website contact page, email email@example.com, or dm us on social media. After verifying that the items were not delivered to the address given, we will issue a full refund. Please allow up to 5 weeks from order date before requesting a refund.
-Most items will deliver to the USA within a week or two, and to other countries within three weeks. If your clothing takes excessively long to arrive (Over 21 days), this means that there was a delay with our supplier due to demand, or there was a delay at your country's customs inspection.
- Since pieces are made to order, we cannot process refunds for items if you simply changed your mind, however, we may be able to offer store credit or a partial refund. Please reach out to us, and we will do our best make sure you are happy with your purchase.