Kantaloupe Return Policy
At Kantaloupe Clothing we are proud to offer a 30-day (from receiving your order) money-back guarantee on every item we sell. This return policy protects you from a few issues:
- If your clothing arrives damaged or different from the item represented on the product page: reach out to us through our website contact page, email firstname.lastname@example.org, or dm us on social media. We will gladly take the item back and provide a full refund.
-If your clothing never arrives, reach out to us through our website contact page, email or dm us on social media. After verifying that the items were not delivered to the address given, we will issue a full refund. Please allow up to 5 weeks from order date before requesting a refund.
-Most items will deliver to the USA within a week or two, and to other countries within three weeks. If your clothing takes excessively long to arrive (Over 28 days), this means that there was a delay with our supplier due to demand, or there was a delay at your country's customs inspection.
- Since pieces are made to order, we cannot process refunds for items if you simply changed your mind, however, we may be able to offer store credit or a partial refund. Please reach out to us, and we will do our best make sure you are happy with your purchase.